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You can scroll down this and find the information required - just as you would look down a printed receipt. If you are only looking for a particular detail, this can save you having to waste paper each time you need to check a past receipt. Pressing No will send the reprinted receipt to the printer.

Viewing Transactions

With its powerful use of graphics, the CES EPOS software allows you to view details of certain transactions on the screen exactly as though you had printed them out and were reading a receipt or report.

This feature can be used when looking at the receipt for a previous transaction (see Printing & Reprinting Receipts), or when using the Till Reconciliation function.

It is particularly useful for viewing long reports (such as Till Reconciliations) that you may not need to print out at the time. If you are searching for a particular detail, and do not need to print out the full report, then you can access the information you require quickly and easily - and without wasting paper.

When viewing the receipt for a previous transaction, the screen will resemble the following.

This box enables you to see an exact on-screen copy of the receipt that the customer received, and lets you scroll down the receipt to view all of it.

When printing a Till Reconciliation to the screen rather than the printer, the box that you see will resemble the following.

This box allows you to see the contents of the Cash Drawer for that particular terminal in as much detail as you require. It is an exact replica of the Till Reconciliation report that you would have printed out, and you can scroll down the report to view all of it.

F2 Datasearch Key

The F2 Datasearch key is one of the most useful keys in the entire CES SoftwareEPOS system. If at any point within the program you need to search for a record (either a stock item, or a customer record), then this key will prove to be very valuable.

Having this key at your disposal will mean that you can always sell every product that exists on your system - regardless of whether the barcode exists or not, whether you are not sure what the product is, or any other reason.

Pressing the F2 Datasearch key brings up a fully customisable screen from which you can select any item of stock that exists on your system.

Customising the Search

You can configure the Stock Search screen to change the order in which the information is displayed. This can be done by clicking with the mouse in the header of the column that you wish to move and, with the mouse button pressed, dragging it to the position where you would like to have it. You can also expand and contract the width of the columns by placing your cursor on the right hand edge of the header where it will change to a double arrow. You can then click and drag to change the width.

Finding a Product

In the Stock Search screen, you can choose to search for the product in a number of different ways. The first of these is by using the Function Keys.

Because you can configure the screen as described above, the contents of the columns Each of the different columns have a Function Key stated next door to the title. For example you can sort on the Product Code by pressing F2 and on Category 1 by pressing F4.

You can also select any of these by clicking the mouse cursor on the appropriate tab at the top of the screen (the selected tab will be red in colour).

Once you have chosen one of the above methods to search the stock database, you can quickly jump to the item you are looking for by typing the first few letters into the Search Text box at the bottom of this screen. Alternatively, you can simply scroll down the screen until you reach the item you are looking for.

Once you have found the item you are looking for, press the Proceed key.

The system will return you to wherever you were in the CES SoftwareEPOS program before you pressed the key, and the item that you selected will appear in the appropriate field.

Note: in certain fields, pressing the F2 Datasearch key will bring up the Customer screen.

This allows you to search through all the Customer records held in the database. The Customer screen works in exactly the same way to the Select a Stock screen.

Setting Aside a Transaction

The CES Software EPOS system allows you to easily set a transaction aside for completion at a later time. This is especially useful if a customer realises that they have forgotten something just as you are ready to take payment for the sale, or if they realise that they do not quite have enough money to afford the goods, and need to return for them when they do.

The Set Aside function allows you to place the sale to one side, and continue serving other customers.

Transactions that have been Set Aside are held on the Back Office Server. This makes the facility more convenient, because Set Aside transactions can be accessed by any operator using any terminal on the system, meaning that customers can complete their transactions at any till.

Note: Set Aside is a "Real-Time" system function, and is only available when the Back Office Server is on-line to the network. The mechanics of the function mean that transactions cannot be Set Aside or recalled when the Server is off-line for any reason.

Transactions that have been Set Aside are kept indefinitely within the system. It therefore does not matter how long the customer takes to return for their goods, though it is good practice to clear out these Set Aside transactions on a regular basis. Doing this makes it easier to find current transactions when recalling them to complete the sale.

Note: if there are transactions that have been Set Aside on your system, the Set Aside button in the row at the bottom of the main Point of Sale screen will change to show you this.